Delivery Information

Easter Delivery Information

Our office will close for the Easter Bank Holiday weekend at 4pm on Thursday 28th March 2024, re-opening at 9am on Tuesday 2nd April 2024. All orders placed online over the Easter Bank Holiday weekend will be dispatched promptly from 2nd April, please note that delivery lead times exclude weekends and Bank Holidays.

For any delivery enquiries relating to an order which has already been dispatched, you should have received an e-mail from our couriers (either APC or DX). Contact details for our couriers are as follows: APC 01543 466455; DX 0333 241 5034. Our team will be on hand to assist with any delivery related enquiries upon our return to the office on Tuesday 2nd April.

You can rest assured that we will always do our utmost to deliver your goods as quickly as possible. Your order will be delivered with an accredited courier or pallet carrier, and we also carry large stocks in our warehouse which allows us to dispatch goods quickly.

Although we understand that speed of delivery is very important to our customers, a delay in the courier networks is always a possibility, and on occasions orders can also be delivered as a split delivery. For this reason, it's not possible for an online business to 100% guarantee delivery dates. However, should a delay with the couriers occur we will do our very best to resolve this as a matter of urgency.

Delivery Costs UK Mainland (Excluding Scottish Highlands)

Orders over £100:
Standard service 1 to 4 Working Days (any order over £100.00) - FREE

Orders under £100:
Standard service 1 to 4 Working Days (any order under £100.00) - £8.99 per order

Please note that delivery dates are not guaranteed. There is always a risk that consignments may be delayed by couriers.


Isle of Wight up to 7 Working Days
Orders over £100.00 -  delivery charge £12.99
Orders under £100.00 - delivery charge £19.98

Northern Scotland, Scottish Highlands* 3 - 6 day service only
Any order under £100.00 - delivery charge £31.99
Orders over £100.00 - delivery charge £24.98

*This delivery charge only applies to certain postcodes. Please enter your postcode at the checkout to generate the shipping cost.

All prices include VAT

Northern Ireland, Isle of Man, Chanel Islands, Isle of Skye, Scottish offshore Islands, and non-UK deliveries  - Depending on the product and quantity required, we may be able to quote for non-UK Mainland deliveries. Please e-mail us at sales@chainsupplies.co.uk for a carriage quote.

Delivery Information

Deliveries are usually made between 8.30am and 6.30pm Monday to Friday excluding public and bank holidays. During  busy periods our couriers may deliver up to 9:00 p.m.

Weights indicated throughout this website are a combination of actual weights and volumetric weights and so are for calculating shipping costs only they do not necessarily represent the actual weights of products shown.

Chain Supplies makes every effort to ensure that your goods arrive to you within the specified delivery times using accredited couriers.

Delivery service times are not guaranteed as goods may be delayed once handed to our courier. We will not accept claims for late delivery of orders whatever the reason.

All deliveries must be signed for by the customer or by a person acting on behalf of the customer unless specific arrangements are agreed before shipping. Customers requesting parcels to be left without signing do so at their own risk.

For information on returning goods to us, please click on the following link to our Returns Policy

The above forms part of our terms and conditions of sale. This does not affect your statutory rights as a consumer